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Key Product Features

Convenient & Accessible

DigiBankr offers a convenient and easy onboarding experience for customers. They can complete the process from the comfort of their homes or offices, anytime, anywhere.

Seamless and Paperless Process

You can complete your entire onboarding process online, by uploading your ID documents and performing the liveness check, eliminating the need for physical paperwork and reducing the time and effort required to open a new account.

Enhanced Security

DigiBankr incorporates advanced security measures to protect customer data. It utilizes high level encryption through secure channels of data transmission, ensuring the confidentiality and integrity of sensitive information.

Account Opening

With DigiBankr, you will be able to open a Kina Everyday Account or a Bundle (Kina Everyday and Kina Tomorrow Savings Account) picking up your card at your nominated branch, upon deposit of the standard account opening amounts of; K10 for Kina Everyday Account & K50 for Kina Tomorrow Savings via the Express lane.

Fee Free

DigiBankr is a fee free platform. Customers are not charged for using DigiBankr to open their accounts.

Frequently Asked Questions
What is DigiBankr?

DigiBankr is an Electronic Know Your Customer (e-KYC) Digital On-boarding platform that allows a new-to-bank customer to go online from a computer, tablet or smartphone to open a new account anywhere, anytime.

What are the benefits of using DigiBankr?
  • Fast, convenient way to open a Kina Bank Account
    • Kina Everyday Account
    • Kina Tomorrow Savings Account
  • Accessible anytime, anywhere
  • Real time account opening
Who is eligible to open a bank account?

To open a bank account, individuals who are 18 years of age and above, and fall under the categories of students, employed, or self-employed are eligible.

It is important to have the following requirements to open your account using DigiBankr:
  • 2 forms of valid identification documents – electronic copies
    • Image format : jpeg, jpg
    • Image size : 500kb or less
  • Signature – electronic copy
  • Valid email address and Mobile number
  • Presentable appearance for ‘Face Liveness Check’
  • You must have enough funds to meet the minimum account opening balance.
    • Kina Everyday Account – K10
    • Kina Tomorrow Savings Account – K50
    • Deposit must be made prior to receiving the card
What forms of IDs are required?
When applying for a new account you will need to have 2 forms of ID (2P or 1P+1S). We classify Primary (P) ID as:

  • Passport (foreign passport must include a copy of your entry permit)
  • Driver’s License
  • Employment ID card together with employment confirmation letter
  • Current student ID and confirmation letter from your tertiary provider
  • All confirmation letters must have the following information:
    • Full Name
    • Date of birth
    • Nationality or Place of birth
    • Residential Address
    • Occupation
    • Postal Address
  • PNG Government issued photographic License and or Permit
  • National Identity card issued by NID office

 

Secondary (S) ID as:

  • TIN Certificate for Individual
  • Birth Certificate issued by PNG NID Office
  • Ownership records: Property title
  • Other Bank card with 3 months recent statement
  • Superannuation membership card with current month’s statement
  • Membership cards of Superannuation Savings & Loans Societies with current month’s statement
  • Current membership of professional or Trade Affiliation
  • Visa Entry Permit (Non-Citizen resident)

How can I ensure the security of my documents during onboarding using DigiBankr?

We ensure the security of your documents is our top priority. We uphold stringent security protocols to safeguard your data with encryption to the highest level.

Can the DigiBankr platform detect fraudulent activities?

Yes, DigiBankr is equipped with various measures to detect and mitigate risk associated with fraudulent activities. These measures include:

  • Internal security and audit procedures
  • Multi-factor authentication to verify phone numbers and email addresses
  • Captcha to prevent bot applications
  • Data comparison across documents, forgery detection, and the requirement for existing customers to open accounts only through internet banking.
If I am an existing Kina Bank customer, am I eligible to open a Secondary account using DigiBankr?

No. You will need to log onto your existing Personal Online Banking to open your secondary account. You should have sufficient funds in your primary account to meet the minimum account opening balance  

Am I eligible to open a new joint account using DigiBankr?

No. You will have to visit any Kina Bank Branch of your choice to open your joint savings account

Can I open a new Business Account using DigiBankr?

No. You will need to visit any Kina Bank branch of your choice to open your business account. This platform is only for New-to-bank customers that wish to open a new Everyday or Savings Account.

Is there a fee charged by Kina Bank when using DigiBankr to open an account?

No, there is no fee.

Do I receive a Kina Debit Card with my new Everyday or Savings Account?

Yes. In addition, you can self-register on our digital banking channels to create a greater customer experience:

Important Information

User Guide

Still have questions?

Call Toll Free on 180 1525 or +675 308 3800

Or email us on kina@kinabank.com.pg

Kina Digital Banking

Do your banking anytime, anywhere.

Whether it’s for personal banking or business, we’re committed to making your banking experience as easy and as simple as possible.