Contact Us.

We're here to help in so many ways.

Got a question? Want something done?

If you're a smartphone or computer user, it's easy to find what you're looking for using our self-service options. Our friendly staff also love to talk on the phone or in branch during business hours.

Find the right support by selecting from the options below.

Lodge an Enquiry

Have a question for us? We’re here to help! Either lodge an enquiry below or call us on +675 308 3800.

Lost or Stolen Cards

Your financial security is our priority. Has your card been stolen or lost? Call us on +675 308 3800 or lodge an enquiry below.

Security Alert

Have you received an alert for an account or card transaction you feel you have not made? Please contact us on +675 308 3800 or kina@kinabank.com.pg.

Compliments & Feedback

We work hard to ensure our customers always have a great experience with us, we welcome your feedback. Let us know via the link below.

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Fraud Prevention

If you suspect you are the victim of fraud, get in contact with as soon as possible on +675 308 3611 or FraudPrevention@kinabank.com.pg

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Locate a Branch or BSB

We have branches all over Papua New Guinea for your convenience. Click the link below to find your nearest branch or BSB.

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Enquiry Form

Email us your query and we will endeavour to get back to you in 48 hours.