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How your personal information is used

Your personal information may be used by us to administer, monitor and evaluate products and services, gather, aggregate and report statistical information, assist you with any queries and take measures to detect and prevent fraud and other illegal activity. Kina may also disclose relevant personal information to external organisations that help us provide services. We may disclose your personal information to recipients located in countries outside of Papua New Guinea.

We may be required to disclose information by law and to report on prudential or risk management matters to regulators and related bodies.


Access and Accuracy of your Personal Information

You can seek access to the personal information we hold about you, subject to certain exceptions. If the information we hold about you is inaccurate, incomplete, or out of date, please inform us so we can correct it. If you provide us with incomplete or inaccurate information, we may not be able to provide you with the products or services you are seeking.

You can also contact us to make a complaint about our handling of your personal information.

If you have any questions or would like further information on our privacy and information handling practices, please call Kina on +675 308 3888.

Kina Digital Banking

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