FAQ - Kina Bank

Kina Bank announces acquisition of Westpac PNG and Westpac Fiji

Our Chief Executive Officer Greg Pawson has announced Kina Bank’s intention to acquire the banking operations in PNG and Fiji of Westpac.

The acquisition gives Kina Bank scale and growth to continue delivering innovation and competitive products and services, to make banking easier and more affordable for everyone.

There will be no branch closures, no job losses and no lessening of competition. We intend to maintain Westpac’s commercial banking licence and run the branch networks separately, enabling us to significantly leverage an enhanced regional branch footprint, ATM and pos fleet, and Instore agency network. Customer accounts will not be impacted by the acquisition because there will be no complex technology integration or migration of customer data. The branch network will continue to run as it does today.

Being a larger group means that will be able to bring forward planned key innovation projects and a disruptive fee free banking proposition. It also enables us to take our strategic partnership with Nationwide Microfinance Bank in PNG to new heights by building out a far more compelling and effective financial inclusion program.

The acquisition is subject the regulatory approvals. Our view is that there a great story here in promoting a stronger publicly listed regional bank supported by the strength, presence and expertise of the Asian Development Bank – our second largest shareholder and a significant donor to both countries.

Kina Bank announces acquisition of Westpac PNG and Westpac Fiji

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Frequently Asked Questions

Kina Bank has entered into a sale and purchase agreement with Westpac to acquire the banking operations in PNG and Fiji of Westpac Banking Corporation.

Kina Bank will assume ownership and operation of both the PNG and Fiji Westpac businesses effective from the completion date. This includes all of the branch operations, ATMs and eftpos terminals, and all employees in PNG and Fiji.

The acquisition is subject to regulatory approval and we expect it to complete towards the end of 2021.

The acquisition supports Kina Bank’s key strategic objectives to deliver greater value to customers and shareholders by offering greater competition and developing a more resilient and sustainable group. It gives the bank a larger footprint to drive even further scale and growth. It also allows Kina Bank to remain at the forefront of digital innovation in PNG – and now also in the region.

Your experience will not change until the completion of the sale, which we expect to occur in the latter part of 2021. In the meantime, Westpac will continue to own, manage and run banking operations in Fiji and PNG, and it will be business as usual as they continue to meet your banking needs. A high level of customer experience will be maintained, and we will work with Westpac to ensure a complete continuity of services to customers and a smooth transition of operations to Kina Bank’s ownership.
We are committed to providing employment for all local staff. You can expect the same high level of customer experience and we will work with Westpac to ensure a complete continuity of services and a smooth transition of operations to Kina Bank’s ownership.

Your experience as a customer will not change prior to the completion of sale, which is expected to occur in the latter part of 2021 and is subject to the parties obtaining necessary statutory, regulatory and third-party approvals.

Your accounts will not change and you will still have access to the same products and services you have access to now. You will also have access to Kina Bank’s full suite of market leading products and services.

As we move closer to the transition date, we will continue to communicate and update you on any changes. However, there will be nothing for you to do or action, and the terms and conditions of your account remain the same as when you first signed up with Westpac.
Your cards, your PIN and login details, and your account numbers will remain the same and will not change.

There will be nothing for you as a customer to do or action following this announcement. The terms and conditions of your account including any documents or contracts you may have signed remain the same as when you first signed up with Westpac.

Westpac will continue to own, manage and run banking operations in Fiji and PNG until the sale is finalised in late 2021. It will be business as usual as Westpac continues to meet your banking needs.

Your Westpac relationship manager will be in touch to discuss your particular needs, and as part of the sale please note that Westpac local employees will transition to Kina Bank, meaning consistency of service. Importantly, this change will not take place until late 2021 and until then it is business as usual for Westpac.
No. We have agreed to acquire Westpac’s end to end operations in these jurisdictions and this includes Westpac’s existing branch and Instore banking footprint.
We are committed to providing employment for all the local staff and to investing in the businesses and region. Your experience as a customer including your relationship manager, Home Finance Manager and/or banker remain the same.
Our commitment to customers is to maintain and grow service and continue to help businesses and families to thrive. As an ASX listed company we have a strong history of growth and innovation and have a track record of investing in digital solutions.
Check out kinabank.com.pg for the latest news and updates.

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